USA, Canada, Australia, Hong Kong, Macao, Mainland China, Japan, New Zealand, Singapore, South Korea, United Arab Emirates, EU: Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Lithuania
Can I Distribute My Own Songs to All Stem Devices?
Creator owned pricing and pages coming soon. Sign up on the homepage to be given first access.
What Are the Shipping Options?
US and UK 2 day service from date of shipping Rest of world 3 weeks from date of shipping
Will I Be Charged for Any Import Fees?
Products shipped to all regions outside the US & UK will be charged local import fees by the shipping carrier
What is the Warranty?
One-year warranty starting on day of delivery
How Do I Get New Songs on?
Connect to your computer with usb Then click connect STEM 1 on the main page Add one song or four stems at a time Keep page up while uploading
How Do I Add Effects?
Press the top button, then either of the volume buttons, to enter the effects page Select echo, feedback, or gate, by sliding up and down Slide left to right to increase intensity
How Do I Fast Forward and Reverse?
Hold down the next or previous track button
How Do I Save What I’m Mixing?
Hold the volume up button Four recordings can be saved Play back from the final, red track
How Do I Lock in an Instant Loop?
While holding the middle button, tap the top button
Is There a Maximum File Upload Length?
10 minutes
Can I Quickly Switch Between Preloaded and Uploaded Songs?
Yes, press the two track buttons together
How Do I Connect Bluetooth?
Put your bluetooth device into pairing mode Hold stemplayer’s volume up and volume down buttons to start pairing Two sliders start filling up with light When pairing is complete, you will see one light flow out from the center of all four sliders a quick press of volume up and down will disconnect, or reconnect
How Do I Use Midi?
Connect to your computer with usb (don’t connect to the website) While not playing music, short press the power button, then volume, to navigate to effects While in effects, midi cc messages will be broadcasted on channels 1 and 2 Open your digital audio workspace Connect the STEM 1 as a midi device, and use the messages